Win 10, cannot access application registry key

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Win 10, cannot access application registry key

Postby Avalon on Sat Apr 16, 2016 7:38 pm

Hi all

after the latest Win 10 update, I can't download data anymore.
With the previous win 10 update it run faultless.
I am running a M84, have reinstalled the ecu manager and installed the latest i2 standard, but to no avail...
I still got the message "cannot access application registry key"

Thanks for your help
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Avalon
 
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Re: Win 10, cannot access application registry key

Postby SDean on Mon Apr 18, 2016 9:22 am

Hi,

I have informed our software testers about this issue for you, they will investigate it.
Stephen Dean
MoTeC Research Centre Melbourne, Australia
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Re: Win 10, cannot access application registry key

Postby Turby on Tue Apr 19, 2016 12:04 am

Are you running the software as "admin" ?
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Re: Win 10, cannot access application registry key

Postby Avalon on Tue Apr 19, 2016 12:23 am

Yes I do, at least I think I do...
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Re: Win 10, cannot access application registry key

Postby mila on Tue Apr 19, 2016 9:53 am

Hi Avalon.

Looks like a permissions issue.

Try the following steps:

1) Open command prompt
2) type "regedit"
3) Registry Editor will open. Open the HKEY_CURRENT_USER folder
4) Navigate to the folder in which your MoTeC software is installed.
5) Right click on the folder, find "Permissions"
6) Find your username and ensure "Full Control" is enabled.
Mila Koscialkowska
MoTeC Research Centre Melbourne, Australia
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Re: Win 10, cannot access application registry key

Postby Avalon on Tue Apr 19, 2016 2:05 pm

Many thanks, I'll try that.
In the meantime, I made a temporary workaround by going back to the previous build and so far it works.
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Re: Win 10, cannot access application registry key

Postby mikrace on Mon Mar 05, 2018 12:06 pm

Hi,

I have had this same issue since the start of the year. I checked the registry like suggested above, but i have full access already. I also tried removing some windows updates without success.

The last time it worked was Dec 2017, but i don't have a restore point to go back to (I know i should have :roll: ) so i cannot work this out...

Has this been experienced by anyone else this year and do you have any suggestions?

Let me know if you need my serial number and windows version info.

Thank you

Michael
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Re: Win 10, cannot access application registry key

Postby LSR Racer on Mon Mar 26, 2018 11:03 pm

Not sure if you resolved this but the same thing just happened to me after a Windows update.

I had to follow the regedit suggestions seen in the other threads on this topic and that didn't work. Then I went in as an admin on my pc and shared the C drive to all the other users. Just granting admin rights to my user profile didn't work.

Hope that helps.
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