No connection PC to logger

Information on getting your PC to talk to your MoTeC product via RS232, CAN, USB or Ethernet.

No connection PC to logger

Postby Brian on Sun Sep 24, 2017 11:30 pm

Hi,
Downloaded the ADL2 Dash Manager program but do not have a connection to the logger. The cable I am using is OK and I can use the program for data analysis, using another PC to upload data. Do I need to do something to set up a USB driver? I do not remember getting this question when I installed the program. Should I try deleting and reinstalling the program?
thanks,
Brian.
Brian
 
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Re: No connection PC to logger

Postby adrian on Mon Sep 25, 2017 8:48 am

Hi Brian,

What version of Windows do you have on your laptop?

It should install the driver automatically, if you go to Windows Device Manager has the MoTeC ADL2 Driver installed correctly? ie doesn't have a small yellow triangle next to it
adrian
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Re: No connection PC to logger

Postby Brian on Tue Oct 03, 2017 6:12 am

Hi Adrian,
I have Windows 7. No info about Motec ADL2 driver in device manager. Time to delete the application and reinstall ?? I appreciate your help, thanks.
Brian
 
Posts: 6
Joined: Wed Jul 26, 2017 7:11 pm

Re: No connection PC to logger

Postby adrian on Tue Oct 03, 2017 10:30 am

You may have to manually download the USB driver, you can get this from here

Try installing that and see if it fixes the problem. If that doesn't work either it is possible you will have to do it in safe mode.
adrian
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